Live Answering
Professional telephone secretaries answer promptly in your name with the greeting you choose.
Contact One Answering Service
24/7 coverage, shaped around your business
Live answering, dispatch, virtual receptionist, and multi-channel support designed around your instructions.
Get a quote →When the phone rings, your caller should feel like they reached your team. Contact One learns your process, follows your rules, and gets the right information to the right person.
Dispatch
Urgent calls can be screened and delivered by text, call, or email according to your instructions.
Virtual Receptionist
Answer, transfer, and take messages like a receptionist in your office.
Multi-channel Monitoring
Email, text, web forms, and chat can be monitored and routed with the same care as your calls.
Inbound Call Support
Order taking, lead qualification, registration, surveys, dealer locate, scheduling, and help desk support.
Frequently asked questions
Can Contact One answer after hours?+
Yes. Contact One provides live telephone answering 24 hours a day, 7 days a week, 365 days a year.
Can you answer in our company name?+
Yes. Your greeting and call-handling instructions are set up around the way you want callers to experience your business.
How are urgent calls handled?+
You decide what counts as urgent. Contact One can screen calls and send urgent messages by text, email, call, or a combination of those methods.
Can messages go to more than one person?+
Yes. Messages can be delivered to you and any designated staff members immediately, on a schedule, or on demand.
Every call has a next step